I agree that’s a big concern, but it’s worth taking into account the volume that these sellers do. hippo books got 131,628 feedback in the past 12 months so probably had well in excess of a million orders. If they got 99.9% of the orders right, which would be fantastic, that would still be 1,000 orders they got wrong. I don’t think 30 complaints on the BBB is a lot for a business doing that volume of sales.
Chelsea has a background in journalism and IT, and besides writing for NicheHacks, she’s the founder of Copy Power, a business and a website that helps business owners figure out how to get remembered online via copywriting.
If you’re an Amazon-only seller, the best tool we can recommend is InventoryLab. It’s an all-in-one inventory management system. You can create product listings, keep track of shipments and inventory, manage income and expenses, and analyze your business’s growth and performance over time.
So, yep, lots of phony feedback. Many of these sellers will get nasty if you ask questions prior to a sale; some downright lie in their answers. OR they send answers not even pertaining to the questions.
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Hi Lola! Thanks for your comment. I’m getting this section (free vs paid) of the aricle changed, so this is made clearer- as mentioned in a previous comment, it seems the weightings are the same, but the lists are different…. Thanks for the heads up. I took a look at all of this in more detail and reaslised I needed to clarify this in the text., so hopefully those edits will be online soon!
Some high-feedback sellers are not present in Amazon’s seller directory, and the directory is not available at all for some media categories in some countries. Media covers books, DVDs and Blu-rays, music, PC and video games, and software. To address that, we have supplemented information from the seller directory with data on sellers who offer any of Amazon’s best selling products.
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I’ve just recently published on Amazon, and as I am from Ireland, most of my sales are coming from amazon.co.uk- yet for my sales rank it only seems to be counting the ones that come from amazon.com? Just wondering if you could shed some light on this for me?
“This version of the Fire has a great screen display and looking at the technical specs Amazon made some major changes in the display/resolution, and the picture appears more crisp.” – Michael Gallagher, Amazon reviewer
Here’s what happened in the book industry over the last few years: As Amazon has become the big dog in the book world, the “Amazon Bestseller” status has come to be synonymous with being an actual bestseller. This is not true, and I can prove it.
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Another problem with some of the brands is that they don’t have much reach outside Amazon. These brands depending on Amazon search optimisation and Amazon ads are going to add essence to this problem as they would way to out-rank them. As soon as the marketplace banned incentivized reviews, it became tougher for the brands to bootstrap without putting considerable efforts into it. But, this would promise us to create better, as well as stronger brands in the near future.
(Publisher: Nintendo) — How popular is this long-awaited open-world “Zelda” game? So popular that it outsold the console it runs on. Worldwide, the game sold 2.76 million copies of the Nintendo Switch version of the game through March 31, according to Nintendo. The Switch, in that same time period, sold 2.74 million units. Whatever the reason, the game has certainly earned the success. It’s one of the most highly rated games of all time by critics. And it’s so loaded with surprises and solid gameplay that it’s easy to get lost in Hyrule, the game’s mythical world, for 100 hours or more.
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As he said; do you use any feedback software? If you don’t.. I’d love to have you on-board with my company Feedbackz.com. I think you’d be quite impressed with getting those conversions even higher.. and we support all those international marketplaces as well. https://demo.feedbackz.com
Internet Retailer’s estimates include marketplace merchants’ inventory. It also believes that the longer hours — a 30-hour sale compared to last year’s 24-hour sale — will be a large factor in Prime Day sales’ increase.
Research over the past few years shows that the more devices Amazon sells, the more likely people are to use them to buy products from its website. In 2013, a report noted that Kindle-reader and tablet owners spent about 55% more money on Amazon than non-Kindle owners. And in 2016, Amazon Echo owners were found to spend 10% more money on Amazon than they did before they owned the device.
Thanks for the great comments, Ed! It’s to say just how useful this tanking actually is- whether it’s more for vanity, or whether it actually has some real bearing on revenue and sales etc, but it’s interesting to look at it in more detail though 🙂
“Overall, it’s not necessarily something sellers don’t want to pay attention to but it’s not something we recommend they should focus on too much. In our opinion, sellers should play more attention to moving up in the SERP than a product’s BSR.”
I decided my foot was worthy of the “Transpersonal” category under psychology books and “Freemasonry & Secret Societies” category under social sciences books. I’ve always wanted to have an affiliation with the Freemasons.
Their warehouse packers at the warehouses some sellers I guess send their product into so the seller does not have to ship the product themselves will throw product into a big box with no padding to take up the extra room (I had an MP3 player come in a box that was about 14″ x 20″x 12 inches high with no padding what so ever, it was so damaged by flouncing around in a huge box that it look like it had been thrown against a wall many times). Again, try sending it back for a refund.
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Some of the worst are Silver Arch Books (huge offender), Hippo Books (huge offender), Free State Books, World of Books, Yankee Clipper, friendly books for you, melisasandy, the book guyz, YOB (your online bookstore), book depository US, booKnackrh, PBShop US and UK (claims to send from US, they don’t ) Anybook (a huge offender), academic book guy (REALLY a rip off artist).